Practical Guides

If you would like to contribute a practical guide that you think would benefit Tasmanian Transcultural Mental Health Network members, please feel free to contact us.

Asylum Seeker Factsheet for Health Care Providers 2014 - Asylum Seeker Factsheet for Health Care Providers 2014 (80 KB) 26-Mar-2014

This information sheet aims to provide clarity to health service staff in Victoria on asylum seekers' health entitlements, housing arrangements and other details.

Better Access to (Tasmanian) Government Services for Former Humanitarian Entrants Report 2012 - Better Access to (Tasmanian) Government Services for Former Humanitarian Entrants Report 2012 (499 KB) 26-Mar-2014

This report provides five whole-of-government and 31 agency specific recommendations that either adjust existing programs or are new initiatives that will assist government agencies to meet the needs of former humanitarian entrants in Tasmania.

Beyond Blue: Tips for screening older CALD people - Beyond Blue: Tips for screening older CALD people (2275 KB) 31-Mar-2016

Tips for clinicians when screening older people from a culturally and linguistically diverse (CALD) background. The tip sheet covers: choosing a translated tool, diversity in language, translating a tool, using an interpreter and assessing mental health.

Catch-up immunisation for refugees and asylum seekers - Catch-up immunisation for refugees and asylum seekers (207 KB) 07-Oct-2016

Information sheet for immunisation providers. Prepared for GPs and other immunisation providers. It provides clinical advice, links to resources, and information about the impact of recent immunisation policy changes on families from refugee backgrounds.

Cultural Awareness Tool: Understanding Cultural Diversity in Mental Health - Cultural Awareness Tool: Understanding Cultural Diversity in Mental Health (662 KB) 26-Mar-2014

The Cultural Awareness Tool (CAT) was conceptualised to facilitate improvement in the quality of care of service providers and is aimed at providing practitioners with general guidance in how to manage clients with mental illness in a more culturally-aware manner.

Culturally-Competent Intake and Assessment - Culturally-Competent Intake and Assessment (267 KB) 13-May-2015

Developed and published by Centre for Multicultural Youth. This Good Practice Guide is designed to provide workers with guidance on how to undertake respectful and responsive intake and assessment with young people from refugee and migrant backgrounds.

Diversity Guidelines and Standards Tasmania - Diversity Guidelines and Standards Tasmania (945 KB) 22-Mar-2016

Developed by Mental Health Carers Tasmania with the Migrant Resource Centre (Southern Tas), this guideline has six standards to improve diversity in your organisation. General legislation requirements and accreditation standards have been considered.

Early Childhood Access and Participation Project - Early Childhood Access and Participation Project (631 KB) 08-Aug-2016

Talking with Chin families from Burma about Early Childhood Services. The guide is for policy makers and service providers. It describes a model that encourages dialogue between early childhood service providers and families from refugee backgrounds. Through those discussions, service providers gain advice on how to make their services more accessible to the families, who, in turn, become more knowledgeable about services.

Engaging people from CALD backgrounds in relation to depression and anxiety 2013 - Engaging people from CALD backgrounds in relation to depression and anxiety 2013 (1288 KB) 28-Jul-2014

Joint position statement between beyondblue and Mental Health in Multicultural Australia (MHiMA) about engaging people from culturally and linguistically diverse backgrounds, their families and communities in relation to anxiety and depression.

Factsheet for General Practices: Complying with the Equal Opportunity Act - Factsheet for General Practices: Complying with the Equal Opportunity Act (229 KB) 26-Mar-2014

Developed by the Victorian Equal Opportunity & Human Rights Commission.

Forced Marriage: A Good Practice Guide - Forced Marriage: A Good Practice Guide (326 KB) 26-Sep-2016

Developed by the Centre for Multicultural Youth, this Good Practice Guide provides an introduction to the issue of forced marriage and essential information to assist front-line workers to respond effectively to a young person at risk.

Framework for Mental Health in Multicultural Australia 2014 - Framework for Mental Health in Multicultural Australia 2014 (2010 KB) 08-May-2014

This introductory guide is an overview of the 'Framework for Mental Health in Multicultural Australia: Towards culturally inclusive service delivery' developed by Mental Health in Multicultural Australia in 2014. It is an important tool for mental health services operating in all sectors, enabling services to evaluate their cultural responsiveness, enhance delivery of services and work in partnership with CALD communities.

Guide to Working with Young People who are Refugees - Guide to Working with Young People who are Refugees (1199 KB) 08-May-2017

This document is designed to assist those working with young people who are from a refugee background and have experienced trauma or torture. While some sections comment specifically on working within schools, the material is equally relevant to a range of settings. The material can be used by workers, for example, in supported accommodation, community centres, and recreational programs.

Guidelines for NGOs - Working with trafficked people - Guidelines for NGOs - Working with trafficked people (533 KB) 10-Jun-2015

The best-practice guidelines for NGOs working with trafficked people, developed by the Attorney-General's Department of the Australian Government.

Guidelines for working effectively with interpreters in mental health settings - Guidelines for working effectively with interpreters in mental health settings (4224 KB) 26-Mar-2014

These guidelines were developed by the Victorian Transcultural Psychiatry Unit (VTPU) and provide guidelines for staff employed in mental health settings that aim to increase awareness and understanding of the complexity of interpreting in mental health settings; outline the knowledge and practical skills required to work effectively with interpreters and clients; and to provide links and additional information to assist in working with interpreters in mental health settings.

Inclusive Organisations: A guide to good practice strategies for engaging young people from migrant - Inclusive Organisations: A guide to good practice strategies for engaging young people from migrant (3890 KB) 26-Sep-2016

Developed by the Centre for Multicultural Youth, Inclusive Organisations provides a framework that organisations can utilise to improve their engagement with young people from migrant and refugee backgrounds and enhance good practice across their services and programs.

Multicultural Language Services Guidelines for Tasmanian Government Agencies - Multicultural Language Services Guidelines for Tasmanian Government Agencies (2947 KB) 12-Jul-2017

The Multicultural Language Services Guidelines for Tasmanian Government Agencies reflect the Tasmanian Government's commitment to the development of whole-of-government communication strategies that address language barriers. The Guidelines aim to enhance access to interpreters and translated information for people from culturally and linguistically diverse backgrounds to enable equitable access to the full range of services.

National Cultural Competency Tool for Mental Health Services - National Cultural Competency Tool for Mental Health Services (2810 KB) 06-Apr-2017

This practical resource is designed to enhance the capacity of Australia’s mental health workforce to work with people from culturally and linguistically diverse (CALD) backgrounds. Developed in partnership between Multicultural Mental Health Australia and the Mental Health Commission, Government of Western Australia.

National Youth Settlement Framework - National Youth Settlement Framework (4552 KB) 07-Apr-2016

The first national framework to guide youth settlement policy and service delivery in Australia. Designed to support a targeted and consistent approach to addressing the needs of newly arrived young people settling in Australia. The National Youth Settlement Framework provides conceptual and practical information as well as a set of supplementary resources. For more information on youth, go to the Youth resources page of this website.

NEFTA Best Practice Guide - NEFTA Best Practice Guide (900 KB) 11-Feb-2016

The National Education Toolkit for FGM/C Awareness (NETFA) Best Practice Guide outlines a set of accepted guiding principles to inform health promotion programs working with communities around the issue of FGM/C in Australia. The Guide has been developed in consultation with programs across Australia, and is based on a review of best practice recommendations from successful national and international initiatives and organisations.

Perinatal mental health of women from CALD backgrounds - Perinatal mental health of women from CALD backgrounds (999 KB) 26-Apr-2016

A guide, developed by beyondblue, for primary care health professionals. Women from CALD backgrounds are particularly vulnerable to developing emotional distress or mental health disorders in the perinatal period and they often do not receive the care they need.

Rebuilding Shattered Lives - Rebuilding Shattered Lives (1404 KB) 08-May-2017

This guide is designed to assist those working with survivors of torture and trauma. Almost all survivors are refugees, a term which will be used in the broad sense to refer to all forcibly displaced persons. The material can be used by workers in community centres, accommodation services, primary health care agencies, language centres and schools. The focus is on adults and the family.

Social and Emotional Wellbeing - A Guide for Children's Services Educators - Social and Emotional Wellbeing - A Guide for Children's Services Educators (654 KB) 03-Jan-2017

A publication of the Response Ability initiative this resource has been developed by the Hunter Institute of Mental Health. Contains practical succinct information for Children Services Educators.

Social and Emotional Wellbeing - A Teacher's Guide - Social and Emotional Wellbeing - A Teacher's Guide (4124 KB) 03-Jan-2017

Social and emotional wellbeing is an essential part of human health and happiness. Promoting positive social and emotional development and wellbeing in children and young people may impact on their behaviour, learning and health outcomes. This guide provides practical information for teachers and how to create safe and supportive environments, what to look for in children, young people and families, and what teachers can do to help.

Stepping Up for Kids: Understanding and Supporting children who have experienced Violence - Stepping Up for Kids: Understanding and Supporting children who have experienced Violence (4822 KB) 07-Oct-2016

A resource produced by the Australian Child & Adolescent Trauma, Loss & Grief Network to help adults understand and support children who have experienced Family and Domestic Violence (FDV). It outlines the immediate and long term behavioural and emotional impacts of FDV on children and how to respond if a child is at risk.

TasCOSS Workplace Diversity Toolkit - TasCOSS Workplace Diversity Toolkit (1560 KB) 26-Mar-2014

Community service organisations have a role in promoting principles of equity and productive diversity in the employment practices of the sector and to model what they promote in their own practices and work relationships. This toolkit aims to assist your organisation to put in place strategies to capitalise on and celebrate diversity.

The National Settlement Framework - The National Settlement Framework (385 KB) 05-Jan-2017

The National Settlement Framework for the three tiers of government, Commonwealth, State and Territory and Local Government, to work in partnership to effectively plan and deliver services that support the settlement of migrants and new arrivals in Australia.

Using teach-back via an interpreter - Using teach-back via an interpreter (793 KB) 26-Apr-2017

This information sheet focuses on the 'teach-back' method and how it can be an effective method for health practitioners in general and when used via an interpreter. Developed by the Centre for Culture, Ethnicity and Health, and North Western Primary Healthcare Network (Victoria).

WHO Preventing Youth Violence - WHO Preventing Youth Violence (1608 KB) 14-Dec-2015

Twenty-one strategies to prevent youth violence are reviewed, including programmes relating to parenting, early childhood development, and social skills development, as well as policies related to the harmful use of alcohol, problem oriented policing, and urban upgrading.

Working with patients when there are language barriers - Working with patients when there are language barriers (1225 KB) 07-Oct-2016

Developed by North West Melbourne Primary Health Network (PHN) this is a guide to accessing and using the Translating and Interpreting Service for health professionals working in private practice.

Working with Refugees: A Guide for Social Workers - Working with Refugees: A Guide for Social Workers (532 KB) 08-Aug-2016

Produced by the NSW Refugee Health Service and STARTTS (NSW Service for the Treatment and Rehabilitation of Torture and Trauma Survivors) in 2004. This resource provides social workers with important information about refugees. It includes facts and figures, tips for good practice and the use of case studies to illustrate issues more clearly.

Working with the Karen community - Working with the Karen community (8974 KB) 26-Mar-2014

This report, developed as part of a three year project between members of the Victorian Karen community, Gambler's Help Western, the Centre for Culture, Ethnicity and Health and HealthWest Partnership, explores the strengths, opportunities and challenges for the Karen community settling in the western metropolitan region of Melbourne.

The Phoenix Centre, a program of the Migrant Resource Centre (Southern Tasmania), receives funding from the Crown, through the Department of Health and Human Services, to provide the Tasmanian Transcultural Mental Health Network

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