Need Immediate Help?

The TTMHN provides information and resources to the community and service providers, but does not provide clinical advice or services. If you or your client are seeking help or urgent assistance (from within Australia), please call:

Mental Health Helpline (Tasmania)

Freecall 1800 332 388

Statewide triage, referrals and will organise assessments and interventions for people in need. All ages. 24 hour service.

For website information click here


Kids Helpline

Freecall 1800 551 800

Free, private and confidential telephone and online counselling service for young people aged 5 - 25 years.

www.kidshelp.com.au

Mensline

Local call 1300 789 978

Professional telephone and online support for men 24 hours 7 days a week.

www.mensline.org.au

Lifeline

Freecall 13 11 14

Suicide prevention, crisis support and mental health service.

www.lifeline.org.au

Safe at Home - Family Violence Response & Referral Line

Freecall 1800 633 937

24 hours 7 days a week. Information and referral service. Callers can access the full range of response, counselling, information and other support services.

http://www.safeathome.tas.gov.au/services/emergency

National Sexual Assault, Domestic Family Violence Counselling Service

Freecall 1800 RESPECT (1800 737 732)

24 hours 7 days a week. Provide telephone counselling with interpreters.

Get help: https://www.1800respect.org.au/get-help/

Access translated information: https://www.1800respect.org.au/languages/

Hospitals

Royal Hobart Hospital: 000 or 03 6222 8308

Launceston General Hospital: 000 or 03 6348 7111

North West Regional Hospital (Burnie): 000 or 03 6430 6666

Mersey Community Hospital (Latrobe): 000 or 03 6426 5111


Tasmania Police



Emergency Phone: 000

Police Assistance Line (non-emergencies): 131 444

Crimestoppers: 1800 00 5555

www.police.tas.gov.au

Need an interpreter?

If you require an interpreter call:

Translating and Interpreting Service (TIS National): 131 450

Health Direct Australia

Free call 1800 022 222

Free health information and advice over the phone. Telephone service operates 24 hours a day, 7 days a week.

         
General Practitioner

General Practitioners are available across Tasmania. 

Tasmania Medicare Local are funded by the Australian Government to manage a range of programs and services, including after hours care, mental health, and refugee health

The National Health Services Directory can find your local General practitioner, local Pharmacy, local Emergency Department or Hospital.

Directories and Referral resources

Phoenix Centre

The Phoenix Centre is a program area within the Migrant Resource Centre. It offers specialist services including counselling, advocacy, community development programs and natural therapies. Services are provided for people who have had pre-migration experience of torture, conflict related trauma and other human rights violations. Most Phoenix Centre clients arrived in Australia as refugees or as humanitarian entrants. 

Services available Mon - Fri 9 - 5pm.

Hobart: 6234 9138

Launceston: 6331 2300

For more information on how to make referrals to the Phoenix Centre, please review the Referral to the Phoenix Centre presentation and the Referral to Phoenix Centre Services form here. 

Referral to Phoenix Centre Services - Referral to Phoenix Centre Services (360 KB) 22-Aug-2016

Multicultural Access Point (MAP)

The Multicultural Access Point (MAP) site is a quick and easy way to find information and services for migrants and former humanitarian entrants in Tasmania, including information on interpreting services, housing and accommodation, health, community, education, managing money, transport and settlement support.

The MAP website can also assist international students and short-stay migrants to understand the services they might need while staying in Tasmania.

Mental Health Referral Guide for Young People in Tasmania

This guide identifies services in Tasmania providing support, counselling, and therapeutic interventions for young people experiencing poor mental health. It is designed to assist your agency to identify the most appropriate service to provide the necessary support for a young person presenting to your agency.

Partners in Recovery (PIR) Tasmania

Partners in Recovery (PIR) supports people with severe and persistent mental illness and complex needs. PIR also works with people's families and friends, and with the services and other community supports that people either come into contact with or could benefit from, so that everyone works in an integrated way. A referral can be made by anyone, including the person themselves. If you are making a referral on behalf of a person, please secure the person's permission first. Call 1300 827 747.

Southern Tasmanian Support Services Directory

Anglicare Tasmania and Glenorchy Illicit Drug Service have developed a directory for southern Tasmania which provides contact information for families and service providers. This directory can also be downloaded as a PDF.

Bilingual Directory

The following Australian services websites and databases provide the most up to date and comprehensive search for bilingual clinicians.

To find a psychiatrist:

The Royal Australian and New Zealand College of Psychiatrists website has a directory to find psychiatrists in your area. Advanced search options for language and gender.

To find a psychologist:

The Australian Psychological Society website has a directory to find a psychologist in your area, in private practice and who may provide services for free.

The Phoenix Centre, a program of the Migrant Resource Centre (Southern Tasmania), receives funding from the Crown, through the Department of Health and Human Services, to provide the Tasmanian Transcultural Mental Health Network

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