Need Immediate Help?
The TTMHN provides information and resources to the community and service providers, but does not provide clinical advice or services. If you or your client are seeking help or urgent assistance (from within Australia), please call:
Mental Health Helpline (Tasmania)
Freecall 1800 332 388
Statewide triage, referrals and will organise assessments and interventions for people in need. All ages. 24 hour service.
For website information click here
Kids Helpline
Freecall 1800 551 800
Free, private and confidential telephone and online counselling service for young people aged 5 - 25 years.
Mensline
Local call 1300 789 978
Professional telephone and online support for men 24 hours 7 days a week.
Lifeline
Freecall 13 11 14
Suicide prevention, crisis support and mental health service.
Safe at Home - Family Violence Response & Referral Line
Freecall 1800 633 937
24 hours 7 days a week. Information and referral service. Callers can access the full range of response, counselling, information and other support services.
http://www.safeathome.tas.gov.au/services/emergency
National Sexual Assault, Domestic Family Violence Counselling Service
Freecall 1800 RESPECT (1800 737 732)
24 hours 7 days a week. Provide telephone counselling with interpreters.
Get help: https://www.1800respect.org.au/get-help/
Access translated information: https://www.1800respect.org.au/languages/
Hospitals
Royal Hobart Hospital: 000 or 03 6222 8308
Launceston General Hospital: 000 or 03 6348 7111
North West Regional Hospital (Burnie): 000 or 03 6430 6666
Mersey Community Hospital (Latrobe): 000 or 03 6426 5111
Tasmania Police
Emergency Phone: 000
Police Assistance Line (non-emergencies): 131 444
Crimestoppers: 1800 00 5555
Need an interpreter?
If you require an interpreter call:
Translating and Interpreting Service (TIS National): 131 450
Health Direct Australia
Free call 1800 022 222
Free health information and advice over the phone. Telephone service operates 24 hours a day, 7 days a week.
General Practitioner
General Practitioners are available across Tasmania.
Tasmania Medicare Local are funded by the Australian Government to manage a range of programs and services, including after hours care, mental health, and refugee health.
The National Health Services Directory can find your local General practitioner, local Pharmacy, local Emergency Department or Hospital.
Directories and Referral resources
Phoenix Centre
The Phoenix Centre is a program area within the Migrant Resource Centre. It offers specialist services including counselling, advocacy, community development programs and natural therapies. Services are provided for people who have had pre-migration experience of torture, conflict related trauma and other human rights violations. Most Phoenix Centre clients arrived in Australia as refugees or as humanitarian entrants.
Services available Mon - Fri 9 - 5pm.
Hobart: 6234 9138
Launceston: 6331 2300
For more information on how to make referrals to the Phoenix Centre, please review the Referral to the Phoenix Centre presentation and the Referral to Phoenix Centre Services form here.
- Referral to the Phoenix Centre presentation (624 KB) 09-Sep-2015
- Referral to Phoenix Centre Services (360 KB) 22-Aug-2016
Multicultural Access Point (MAP)
The Multicultural Access Point (MAP) site is a quick and easy way to find information and services for migrants and former humanitarian entrants in Tasmania, including information on interpreting services, housing and accommodation, health, community, education, managing money, transport and settlement support.
The MAP website can also assist international students and short-stay migrants to understand the services they might need while staying in Tasmania.
Mental Health Referral Guide for Young People in Tasmania
This guide identifies services in Tasmania providing support, counselling, and therapeutic interventions for young people experiencing poor mental health. It is designed to assist your agency to identify the most appropriate service to provide the necessary support for a young person presenting to your agency.
Partners in Recovery (PIR) Tasmania
Partners in Recovery (PIR) supports people with severe and persistent mental illness and complex needs. PIR also works with people's families and friends, and with the services and other community supports that people either come into contact with or could benefit from, so that everyone works in an integrated way. A referral can be made by anyone, including the person themselves. If you are making a referral on behalf of a person, please secure the person's permission first. Call 1300 827 747.
Southern Tasmanian Support Services Directory
Anglicare Tasmania and Glenorchy Illicit Drug Service have developed a directory for southern Tasmania which provides contact information for families and service providers. This directory can also be downloaded as a PDF.
Bilingual Directory
The following Australian services websites and databases provide the most up to date and comprehensive search for bilingual clinicians.
To find a psychiatrist:
The Royal Australian and New Zealand College of Psychiatrists website has a directory to find psychiatrists in your area. Advanced search options for language and gender.
To find a psychologist:
The Australian Psychological Society website has a directory to find a psychologist in your area, in private practice and who may provide services for free.
